Your privacy matters to us. This Privacy Policy explains what personal data phdre collects when you use our platform, how we use it, and what rights you have over your information as a player based in the Philippines.
Six key points about how your personal information is collected, protected, and used on phdre.
phdre collects personal data strictly required for account registration, identity verification, and the delivery of gaming services. We do not collect excessive or unnecessary personal information.
All data transmitted between your device and phdre is protected by SSL encryption. This applies to registration, login, deposits, withdrawals, and any personal data exchange on the platform.
phdre does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used for the delivery and improvement of our platform and for legally required compliance purposes.
You can request access to the personal data phdre holds on you, ask for corrections, or request deletion where permitted by applicable law. Contact support via live chat or email to exercise these rights.
Identity verification (KYC) data — including government-issued IDs — is collected solely for compliance with identity verification requirements and to process withdrawal requests securely.
phdre retains personal data only for as long as required to provide services, meet legal obligations, and resolve disputes. Data that is no longer needed is securely deleted or anonymised.
This Privacy Policy applies to all individuals who access or use the phdre platform at phdre.app, including visitors, registered account holders, and anyone who interacts with our platform from any device or network. By using phdre, you acknowledge that you have read and understood this Privacy Policy.
phdre is an online gaming platform serving players in the Philippines. All personal data processing described in this Policy is conducted in accordance with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173).
phdre collects personal data in the following categories:
| Data Category | Examples | Purpose |
|---|---|---|
| Account Registration Data | Full name, date of birth, email address, mobile number | Account creation, OTP verification, account security |
| Identity Verification (KYC) | Government-issued ID (front and back), selfie confirmation | Identity verification required before withdrawal processing |
| Financial Transaction Data | Deposit and withdrawal amounts, payment method type, transaction reference numbers | Processing deposits and withdrawals, transaction record-keeping |
| Device and Usage Data | IP address, browser type, device model, session timestamps, pages visited | Security monitoring, fraud prevention, platform performance |
| Gaming Activity Data | Bets placed, games played, betting history, win/loss records | Account management, responsible gaming monitoring, dispute resolution |
| Communications Data | Live chat messages, support ticket content | Customer support, dispute resolution, quality improvement |
phdre does not collect financial account credentials such as GCash or Maya passwords, or bank login details. Payment processing is handled through the respective payment platforms — phdre receives only transaction reference numbers and confirmation of payment status.
phdre collects personal data through the following channels:
phdre uses personal data for the following purposes:
Marketing Communications: phdre may send promotional notifications to registered players regarding platform features or offers. You can opt out of non-essential communications at any time through your account settings or by contacting support via live chat.
phdre does not sell your personal data to third parties. We may share your data with the following categories of third parties only where necessary:
Any third party that receives personal data from phdre is required to handle it in accordance with applicable data privacy standards and is not permitted to use it for purposes beyond those specified.
phdre implements the following security measures to protect your personal data:
While we apply robust security measures, no system is completely immune to risk. In the event of a data breach that affects your personal data, phdre will notify affected players in accordance with applicable Philippine data privacy regulations.
As a data subject under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by phdre:
To exercise any of these rights, contact phdre's support team via live chat or at [email protected]. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.
phdre uses cookies and similar technologies to manage sessions, remember your preferences, and analyse platform usage. The types of cookies used include:
Most browsers allow you to manage cookie settings. Disabling essential cookies may affect your ability to use certain features of the platform, including login and account access.
phdre retains personal data for as long as your account remains active and for a reasonable period after account closure to meet legal obligations, resolve disputes, and maintain accurate records. KYC documents and financial transaction records may be retained for longer periods as required by applicable Philippine financial regulations and anti-money laundering requirements. When data is no longer required, it is securely deleted or anonymised.
phdre may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of phdre after changes are posted constitutes your acceptance of the updated Policy.
For any questions about this Privacy Policy, contact us at [email protected] or through live chat on the platform.